The reason for account deactivation: Product inauthenticity concern

In addition to reinstatement of Amazon accounts, we also do the same at Walmart. And today we want to share one of those successful cases.

The report showed that there were duplicate addresses on some of the orders. In the appeal, we attributed this to a glitch in the software used to process the orders.
In addition to the appeal, Walmart also required invoices and photos from the client’s warehouse. This is perhaps a feature of Walmart's appeal process. They ask for invoices regardless of the reason for the suspension, whereas Amazon asks for them when they suspect the sale of counterfeit products.
In addition, Walmart has no support for sellers like the Amazon Account Health Team, where you can call to find out the status of the appeal or the reason for denial. So we waited over a month for a response to this appeal.
As a result, the account was restored.

If you're having trouble with your Walmart account, our team is always happy to help you with it!
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